Fidelity and its affiliated companies, including Fidelity Investments Institutional Services Company, Inc. ("FIISC"), have pre-established contingency and disaster recovery plans. Each Fidelity company has dedicated business contingency planners to prepare and test its specific plan, and also follows enterprise-wide guidelines for contingency planning and disaster recovery from various scenarios.
Fidelity has developed plans that include the ability to recover from situations including, but not limited to, unplanned evacuations, power outages, major water leaks, fire, severe weather, intentional acts, and any facilities failures that may cause business interruption. Plans are designed to account for business interruptions of various lengths and scope and require that Fidelity is able to recover critical functions according to their time criticality. In order to maintain secure and effective plans, FIISC does not provide the specific details in this notice, but you should be aware that Fidelity's corporate disaster recovery planning includes the following:
Fidelity mitigates risks to reduce potential issues and impact. In the event of an outage, Fidelity has tested plans to support recovery of its critical business functions. In addition to following the guidelines stated above, Fidelity's recovery plans also include the following:
Contagious Illness Outage (Pandemic Preparedness) - Fidelity Investments' continuity planning also addresses impact in the event of a significant personnel outage. It is designed to address preparedness and response to a contagious illness/pandemic, with the intent of (1) stopping, slowing or otherwise limiting the spread of a contagious illness to Fidelity sites and its personnel; (2) sustaining infrastructure and (3) mitigating impact to our critical business functions and our business partners. Fidelity continues to monitor and review the potential for a contagious illness outbreak and the impacts that may result on the enterprise including the design and testing of all possible workarounds and strategies. The pillars of our strategy are:
Preparedness and Communication – Activities that have been undertaken before a contagious illness event to ensure preparedness, and the communication of roles and responsibilities to all levels of the firm, management and individuals.
Surveillance and Detection – Domestic and international monitoring that provide continuous situational awareness, to ensure the earliest warning possible to protect the firm as a whole.
Roles, Responsibilities and Response – Actions to limit the spread of the outbreak and to mitigate the health, social and economic impacts of a wide spread contagious illness event.
Please note that Fidelity's Business Continuity Plans are reviewed as necessary, and at least annually, to ensure they account for technology, business and regulatory changes, operations, structure or location. The plans are subject to change, and material changes will be reflected in an updated "Notice of Business Continuity Plans". For a current copy of this notice, go to advisor.fidelity.com or contact a Fidelity representative.