Perspective

Becoming a resilient firm

A Business Continuity Plan can give employees and customers confidence when a crisis hits.

Key Takeaways

Unexpected business disruptions can take many forms—and can derail your firm if you’re unprepared. That’s why it’s critical to create a Business Continuity Plan (BCP) that maps out how your firm will respond when the unexpected happens. The BCP can help your firm become more resilient and maintain client trust and confidence.
Business continuity preparation and planning is achieved before any crisis occurs. To determine how your organization will respond during a business disruption, firms need to invest time and thought well before a disruption occurs.
Associate engagement is essential for successful plan execution. To ensure that all associates understand their responsibilities during and after a business disruption, train all levels of the firm on the plan and conduct regular testing.

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