Communication services sector
An AI leader, these companies are inventing the future for AI.
- Communication services was among the strongest-performing U.S. sectors in 2024, as investors continued to favor mega-cap tech-related growth stocks.
- The diverse sector also includes more defensive companies, like wireless and broadband service providers, which rebounded in the second half of the year.
- Artificial intelligence (AI) has been driving increased personalization of digital advertising, improving efficiency for companies that rely on digital-ad revenue.
- Companies with deep resources and large consumer footprints may be well-positioned to turn AI innovations into new business lines.
Communication services was one of the top-performing sectors in 2024—its second straight year of strong outperformance as investors continued to reward mega-cap tech-related companies and potential beneficiaries of artificial intelligence (AI).
As co-managers we feel cautiously optimistic about the sector’s outlook for 2025.
Over the near term, digital advertising revenue is likely to stay robust as long as the U.S. consumer and broader economy remain strong. Communication services is a diverse sector that also includes more defensive companies, such as wireless providers and broadband service providers, and it is our belief that parts of the sector can also hold up relatively well even in times of weakness and volatility for the broader market.
Over the longer term, the sector looks to be competitively positioned as one of the key beneficiaries of AI advancements and adoption.
2024: A second straight year of banner performance
Communication services offers a diverse array of companies, ranging from more economically sensitive businesses, such as digital and traditional advertising, to areas that are less so, including wireless and broadband service providers. The past year showed the advantages of this diversity, as different parts of the sector led and lagged at different times.
For the first half of 2024, the communication services sector was among the strongest-performing sectors in the S&P 500® index, behind only information technology, as market leadership remained concentrated among the "Magnificent 7" (Alphabet, Amazon, Apple, Meta, Microsoft, Nvidia, and Tesla). In addition to benefitting from investor enthusiasm over AI, companies in the interactive media and services subindustry (which includes Meta and Alphabet) also benefitted from improving fundamentals. Cost-cutting efforts helped fuel positive earnings revisions, while strong consumer spending helped drive steady growth in revenue from digital advertising.
Past performance is no guarantee of future results. Communication services sector performance is represented by the S&P Communication Services Select Sector index. Data as of December 9, 2024. Source: S&P Dow Jones Indices, a division of S&P Global.
In the second half of the year, market volatility increased and the growth-oriented leaders from the first half of the year pulled back. Yet this provided an environment for some of the sector’s more defensive constituents to shine. Wireless and broadband-service providers began recovering after a period of weakness, in part due to stabilizing expectations but also due to success in penetration and adoption of 5G networks, including fixed wireless offerings. Cable providers also saw recoveries in the second half of the year. Although they have faced weak subscription trends and competition from fixed wireless, consumers have continued to recognize them as offering the best value for fast, high-quality broadband services.
2025: The next chapter in AI adoption
As we look to 2025 and beyond, the most powerful driver of growth within the communication services sector is likely to be AI—particularly for the sector’s two largest companies, Meta Platforms and Alphabet, which have also been leaders in AI spending and innovation. The companies have been using AI in two primary ways: to enhance their existing businesses and to create new avenues of business, both of which may help boost revenue over the long term.
Digital advertising illustrates how AI has been helping them bolster existing lines of business. AI can help the companies hyper-personalize recommendations for products, services, and content (based on a user’s search, purchase, and viewing history). With better recommendations, Meta and Alphabet have been able to drive online engagement growth and prompt these consumers to take action—leading to improved efficiency and incredible value in connecting businesses with consumers. Looking ahead, generative AI could further enhance the value proposition of advertising products by automating content generation and improving personalization of advertising creative which could increase the activity of advertisers.
Meanwhile, the companies have been exploring potential new lines of business that build on generative AI—in which AI generates new content in response to user prompts. For example, in 2024, Alphabet introduced a new AI-driven feature in Google NotebookLM, its online research and note-taking tool, that can generate an audio podcast featuring virtual hosts that discuss and summarize research. As for Meta, the company recently released its newest version of AI-powered Ray-Ban® smart glasses that feature numerous novel capabilities, from making calls, to live language translation, to “remembering” information like where a user parked their car. These examples may be simply the beginning of a wave of innovation in AI that could drive growth of the technology itself, as well as revenues for the innovators.
To be sure, there are also risks to this outlook. While these established companies appear positioned as today’s AI frontrunners, disruptors have also emerged that could impact competition and innovation across the sector, such as generative artificial intelligence chatbots. We will be closely monitoring these competitors as they move forward with plans to roll out ad-supported business models in the coming months and years.
Another risk may come from government policy. Although the incoming administration may place less regulatory and antitrust pressure on the sector, technology regulation has been a bipartisan issue. We are closely monitoring how the new administration approaches the sector’s largest companies, especially around issues such as user privacy and free speech.
An exciting time for a dynamic sector
Until this point, many of the winners in AI’s development have been the companies supplying the components to build this technology’s infrastructure, namely the semiconductor makers. However, in this next phase that is just starting, the biggest beneficiaries of AI may be the companies that “own” the consumer. From our vantage point, this has been the distinct advantage of Meta and Alphabet. Their large consumer footprints and deep resources of cash flows, brain power, and computing power may allow them to expand their leadership in the next phase of AI.
In all, we view this as an exciting time to invest in the sector and are looking forward to how AI may transform companies in 2025 and beyond.
Explore the 11 equity sector outlooks
The communication services industries can be significantly affected by government regulation, intense competition, technology changes and general economic conditions, consumer and business confidence and spending, and changes in consumer and business preferences.
It is not possible to invest directly in an index. All market indices are unmanaged. Index performance is not meant to represent that of any Fidelity mutual fund.
Information presented herein is for discussion and illustrative purposes only and is not a recommendation or an offer or a solicitation to buy or sell any securities. Views expressed are as of the date indicated, based on the information available at that time, and may change based on market and other conditions. Unless otherwise noted, the opinions provided are those of the author and not necessarily those of Fidelity Investments or its affiliates. Fidelity does not assume any duty to update any of the information.
References to specific securities or investment themes are for illustrative purposes only and should not be construed as recommendations or investment advice. This information must not be relied upon in making any investment decision. Fidelity cannot be held responsible for any type of loss incurred by applying any of the information presented. These views must not be relied upon as an indication of trading intent of any Fidelity fund or Fidelity advisor. Investment decisions should be based on an individual's own goals, time horizon, and tolerance for risk. This piece may contain assumptions that are "forward-looking statements," which are based on certain assumptions of future events. Actual events are difficult to predict and may differ from those assumed. There can be no assurance that forward-looking statements will materialize or that actual returns or results will not be materially different from those described here. Past performance is no guarantee of future results. Investing involves risk, including risk of loss. Stock markets are volatile and can decline significantly in response to adverse issuer, political, regulatory, market, or economic developments. Because of its narrow focus, sector investing tends to be more volatile than investments that diversify across many sectors and companies. Sector investing is also subject to the additional risks associated with its particular industry. The communication services industries are subject to government regulation of rates of return and services that may be offered, and can be significantly affected by intense competition.